To Obtain Maximum Benefits from Benchmarking,best Practices,reengineering,TQM,and Six Sigma Programs

question 9

Multiple Choice

To obtain maximum benefits from benchmarking,best practices,reengineering,TQM,and Six Sigma programs aimed at facilitating better strategy execution,managers need to

• A) start with a clear idea of what specific outcomes really matter, such as a Six Sigma defect rate or superior customer satisfaction, and then build a total quality culture that is genuinely committed to achieving these outcomes.
• B) have annual contests to see which part of the company is making the greatest strides in approaching operating excellence.
• C) strive for 100% control over the variability in how each and every value chain activity is performed.
• D) have at least 50% of company personnel earn "green belts" in Six Sigma techniques.
• E) build core competencies in TQM, Six Sigma, benchmarking, best practices adoption, and business process reengineering.

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Definitions:

U.S. Government Bond

A debt security issued by the United States Department of the Treasury to support government spending, considered a low-risk investment.

RSLinx

A software application by Rockwell Automation that provides connectivity between Rockwell Automation controllers and a variety of devices, systems, and networks.

RSWho

A troubleshooting tool within the RSLogix software, used for identifying and configuring devices on a network.

Structure-Type Tag

This refers to a classification or identifier used to describe the form or architecture of a particular data structure or element within a program.