Which One of the Following Is Not a Tool That

question 11

Multiple Choice

Which one of the following is not a tool that company managers can use to promote operating excellence in performing value chain activities?

• A) Benchmarking
• B) Adoption of best practices
• C) TQM and/or Six Sigma quality control techniques
• D) Business process reengineering
• E) Adoption of standard industry techniques

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Definitions:

Delegating

The process of assigning responsibility and authority to others to complete a clearly defined task while maintaining accountability for its success.

Decision Making

The mental process involved in choosing an action path from several options.

Division Of Labor

The allocation of different parts of a manufacturing process or task to different people in order to improve efficiency.

Coordinator

A person or role responsible for organizing activities and ensuring that tasks are completed efficiently and effectively.