Enlisting Employees' Sustained and Energetic Commitment to Good Strategy Execution

question 62

Multiple Choice

Enlisting employees' sustained and energetic commitment to good strategy execution and achievement of the targeted strategic and financial objectives is best done by

• A) having top executives commit to making employees the company's most valuable competitive asset.
• B) developing core competencies in the use of TQM, Six Sigma programs, and business process reengineering.
• C) resourceful and effective use of motivational incentives, both monetary and non-monetary.
• D) clever and innovative use of benchmarking and best practices.
• E) providing employees with a high degree of job security and attractive perks.

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Definitions:

Cryptomnesia

A memory bias where a person mistakenly believes their ideas are novel when they are actually sourced from forgotten memories.

Retroactive Interference

A scenario where the understanding of new information obstructs the retrieval of earlier learned knowledge.

Eyewitness Confidence

The level of assurance an individual has about their observations or recollections concerning an event or identity.

Eyewitness Accuracy

The reliability with which witnesses recall the details of events they've witnessed, often questioned due to various factors affecting memory.