Dimitri Kojak Works for a Producer of Industrial Elevators

question 214

Multiple Choice

Dimitri Kojak works for a producer of industrial elevators. He knows all the technical details of the many different ways they are used by business customers. He makes presentations to new prospects and eventually gets a share of their business. Dimitri is:

• A) a member of the firm's major accounts sales force.
• B) a missionary salesperson.
• C) a technical specialist.
• D) a producer's order getter.
• E) a customer service rep.

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Definitions:

Compulsive

Relating to behavior that is driven by an irresistible urge, often against one's conscious wishes.

Amnesic

Pertaining to amnesia, a condition characterized by loss of memory, often due to brain injury, disease, or psychological trauma.

Phobic

Exhibiting or pertaining to an extreme or irrational fear or aversion to a specific object, situation, or activity.

Obsessive-Compulsive Disorder

A mental disorder characterized by persistent, unwanted thoughts (obsessions) and repetitive behaviors (compulsions) as a way to manage anxiety.