Worldwide Applicance Co

question 22

Multiple Choice

Worldwide Applicance Co.put together data to measure sales performance by region of the United States.The Western region included 30% of the U.S.population and was expected to deliver a similar share of Worldwide's sales.This region ended up delivering 30% of the company's overall sales.The performance index for the Western region would be:

• A) .90.
• B) 1.30.
• C) 130.
• D) 100.
• E) 90.

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Definitions:

Climate of Openness

An organizational atmosphere where communication is encouraged, and employees feel comfortable sharing ideas and feedback.

"Useless" Idea

An idea perceived as having no practical value or immediate benefit, though it may have potential for future application or innovation.

Ratio Schedule

A type of reinforcement schedule in behavioral psychology where a response is reinforced only after a specified number of responses, often used in training and behavior modification.

Continuous Schedule

A reinforcement schedule in which a reward follows every correct response.