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Management needs to look at the marketing plan as a guide for implementing marketing decision making and not as a generalized,superficial document.
Prevention Cost
Expenses incurred to prevent defects in products or services, including costs associated with quality control measures and training.
Quality Training
Educational programs or sessions aimed at enhancing the skills and knowledge of employees to maintain or improve product or service quality.
Quality Costs
Expenses associated with preventing, detecting, and correcting defective work in products or services.
Quality Cost Report
A quality cost report compiles all expenses related to ensuring products or services meet quality standards, including prevention, appraisal, and failure costs.
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