Customer Uncertainty Can Take All of the Following Forms Except

question 55

Multiple Choice

Customer uncertainty can take all of the following forms except: 

• A) not understanding how to use the product
• B) not knowing whether the product will perform as expected
• C) not knowing where to buy the product
• D) being uncertainty adverse in general and resistant to change

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Definitions:

Probability

The measure of the likelihood that an event will occur.

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A form of communication aimed at promoting or selling a product, service, or idea.

Antibacterial Soap

A type of cleansing product containing chemical ingredients intended to kill or inhibit the growth of bacteria.

Consumer Survey

A method of collecting data directly from a targeted group of consumers to understand their preferences, behaviors, and opinions on products or services.