Green Peace Consultancy Is Having a Hard Time Making a Big

question 48

Multiple Choice

Green Peace Consultancy is having a hard time making a big change in the organization process.To help implement the change,the president of the company gets a key member of an outside organization to join the company's board of directors so that he will influence the change.Which of the following methods of managing resistance to change is used by the company?

• A) Education and communication
• B) Facilitation and support
• C) Negotiation and rewards
• D) Manipulation and cooptation
• E) Explicit and implicit coercion

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Definitions:

Cross-Training

A training technique in which individuals or team members learn different skills or roles to enhance versatility and understanding across functions.

Flexibility

The ability to adapt or adjust to new conditions, changes, or environments.

Extrinsic Rewards

Motivators external to the job itself, such as salary, benefits, and recognition, that influence an individual’s performance.

Valence Rewards

The perceived desirability of an outcome, motivating individuals to act in a certain way.