When Managers Apply Punishment or the Threat of Punishment to Those

question 32

Multiple Choice

When managers apply punishment or the threat of punishment to those who resist change,it is called ____.

• A) negotiation
• B) coercion
• C) manipulation
• D) cooptation
• E) extinction

---

Definitions:

Motivation

The internal and external factors that stimulate people to take actions that lead to achieving a goal.

Reporting Relationships

The formal lines of authority and accountability within an organization, detailing who reports to whom.

Communication Linkages

The channels and methods by which information is shared and transferred within an organization or between different entities.

Clarifying Jobs

The process of making job roles, responsibilities, and expectations clear to employees, often to improve understanding and performance.