When Employees Receive Less or Incorrect Information About an Organizational

question 34

Multiple Choice

When employees receive less or incorrect information about an organizational change or its implementation, they are likely to resist the change due to ____.

• A)self-interest
• B)surprise
• C)different assessments
• D)peer pressure
• E)inertia

---

Definitions:

Accessibility

In psychology, it refers to the ease with which information can be retrieved from memory; in general, it describes how readily available or obtainable something is.

Association

A connection or relationship between thoughts, ideas, people, or objects, which may be formed through experiences or cognitive processes.

Schema

A cognitive framework that organizes and interprets information in the brain, influencing perception and understanding.

Storytelling Bias

The tendency to interpret, remember, and predict events in a narrative format, often overlooking statistical or factual information.