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A Balanced Scorecard Is a Control System Combining Four Sets

question 111

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A balanced scorecard is a control system combining four sets of performance measures: technological,customer feedback,productivity,and strategy.


Definitions:

Designing Interventions

The process of creating strategies or actions intended to improve health outcomes or alter a health-related situation.

Goals and Outcome

Objectives or desired results set by individuals or groups that guide actions toward achieving a specific aim.

Nursing Diagnoses

A clinical judgment concerning human responses to health conditions/life processes, or vulnerability for that response, by an individual, family, group, or community.

Unmet Patient Needs

The gap between healthcare services provided and the additional care and support a patient requires for optimal health outcomes.

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