As a Development Requirement for His New Job,Rob Attended a Seminar

question 35

Multiple Choice

As a development requirement for his new job,Rob attended a seminar that focused on listening skills and giving and receiving feedback effectively when working with employees different from oneself.Rob took part in role playing to practice these skills with other managers and employees,many with diverse backgrounds.This type of instruction is referred to as:

• A) skill modification.
• B) skill building.
• C) awareness training.
• D) awareness building.
• E) on-the-job training.

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Definitions:

Grievances

Complaints or concerns raised by employees regarding workplace issues such as unfair treatment, working conditions, or company policies.

Unfair Labor Practice Strikes

Strikes initiated by workers in response to employers' illegal actions or violations of labor laws, focusing on rights and fair treatment.

Economic Strike

A work stoppage conducted by employees to demand higher wages, better benefits, or improved working conditions from their employer.

Recognition Strike

A type of strike aiming to compel an employer to recognize and negotiate with the union as the official collective bargaining agent for the workers.