Certification Is Not the End of the Quality Effort but a Beginning

question 19

True/False

Certification is not the end of the quality effort but a beginning step.

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Definitions:

Profit

The financial gain achieved when the revenue generated from business activities exceeds the expenses, costs, and taxes involved in sustaining the activity.

Positive-Sum Game

A situation in economics or game theory where all participants can gain or benefit in some way; opposite of a zero-sum game.

Zero-Sum Game

A game theory concept where one participant's gain or loss is exactly balanced by the losses or gains of the other participant(s).

Negative-Sum Game

A situation in which the total losses incurred by the participants are greater than the total gains.