Clarissa,VP of Operations,was Looking for a New Direction and Asked

question 101

Multiple Choice

Clarissa,VP of operations,was looking for a new direction and asked Jack to manage the reorganization of the call center,even though he was less experienced than many of the managers in that department.Jack found that the other managers were not cooperative in giving him access to their current procedures or ideas about new ones,and he felt powerless to compel them.Clarissa most likely made the mistake of:

• A) delegating inappropriate tasks to a junior manager.
• B) delegating responsibility without adequate authority to Jack.
• C) "passing the buck" by blaming Jack's performance.
• D) taking credit for Jack's accomplishments.
• E) underestimating Jack's capabilities.

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Definitions:

Materials Requirements Planning

A production planning, scheduling, and inventory control system used to manage manufacturing processes.

Net Working Capital

The difference between a company's current assets and its current liabilities, indicating short-term financial health.

Just-In-Time Inventory

An inventory management strategy where materials are ordered and received only as they are needed in the production process.

Demand-Dependent Inventories

Inventory levels that are maintained based on current demand forecasts, adjusting to meet fluctuations in market requirements.