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Web 20 Is Redefining Ways in Which Customers and Sellers Are

question 84

True/False

Web 2.0 is redefining ways in which customers and sellers are sharing knowledge.


Definitions:

Negotiated Agreement

A mutual arrangement or contract reached through discussion and compromise between parties.

Non-Rational Escalation

The phenomenon of continuing a course of action even when it is not in one's best interest, disregarding rational analysis.

Ego

The part of the psyche that mediates between the conscious and the unconscious and is responsible for reality testing and a sense of personal identity.

Face Saving

Actions or strategies designed to preserve one's reputation or respect in the face of potential embarrassment or shame.

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