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Aesthetics,while Important to Customers,are Not Considered an Aspect of Quality

question 135

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Aesthetics,while important to customers,are not considered an aspect of quality.


Definitions:

Operant Learning

A learning approach that involves the use of consequences and reinforcements for actions, where a link is established between a specific behavior and its outcome.

Observational Learning

Learning that occurs through observing the behavior of others and the outcomes of those behaviors.

Reinforcement

A concept in behaviorism that describes any stimulus which strengthens or increases the probability of a specific response.

Attention

Actively paying attention to a specific part of the environment, while omitting to notice other aspects.

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