Project Managers Have the Capability to Manage Customer Expectations and Perceptions

question 3

True/False

Project managers have the capability to manage customer expectations and perceptions.

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Definitions:

Socialized

The process through which individuals learn and internalize the values, beliefs, and norms of their society or social group, influencing their behavior and perceptions.

Discrimination

Unjust or prejudicial treatment of different categories of people, especially on the grounds of race, age, or sex.

Mestiza Identity

A cultural identity that embodies the mixture or hybridization of indigenous and Spanish or European heritage, particularly within Latin American contexts.

Gloria Anzaldúa

A scholar and author known for her work in chicana cultural theory, feminist theory, and queer theory.