In Order to Keep the Customer Happy and to Keep

question 36

True/False

In order to keep the customer happy and to keep perceptions about performance high, it is acceptable to falsely assure customers that everything is on track, especially if you feel that the problem will be resolved soon.

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Definitions:

Resistance

In an electrical context, it's the opposition to the flow of electric current; in a broader sense, it could refer to the capacity to withstand something or to not be affected.

Desktop Printers

Compact printers designed for personal or small office use, capable of printing documents, photos, and other materials from desktop or laptop computers.

MST

In computational science, refers to Minimum Spanning Tree, a subset of edges in a weighted graph that connects all vertices with the minimal total edge weight.

MSE

Stands for Mean Squared Error, a measure used to evaluate the difference between the predicted and actual values in statistics and machine learning.