When Separating the People from the Problem, Negotiators Don't React

question 101

True/False

When separating the people from the problem, negotiators don't react to the emotional outburst, but try to find the issues that triggered it.

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Definitions:

Emotionally Based

Decisions or actions driven primarily by one's feelings rather than by analytical thinking.

Logic

The science of reasoning, proof, thinking, or inference, often used to structure arguments or analyze propositions.

High Pressure

Situations or environments characterized by intense stress, urgency, or force, often requiring quick decision-making.

Persuasion

The action or process of influencing someone's beliefs, attitudes, or actions through argument or appeal.