Which of the Following Is True of High-Performance Work Systems

question 34

Multiple Choice

Which of the following is true of high-performance work systems?

• A) These systems place the least importance on interpersonal skills.
• B) Employees need to focus on developing technical skills only.
• C) Total quality management has no relevance to such systems.
• D) Employees need to understand the entire service and production system.

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Definitions:

Punished Behavior

Actions or responses that are decreased in frequency or likelihood due to the application of an adverse stimulus or punishment.

Causal Attribution

The process of evaluating the causes of behaviors and events, attributing them to internal or external factors.

Global Assumption

Broad, generalized beliefs that individuals hold about themselves, others, and the world, which shape their perceptions and behaviors.

Degradation

The act or process of degrading or being degraded, often referring to a reduction in dignity, respect, or reputation.