If a Firm Measures Its Sales Volume Before and After

question 22

Multiple Choice

If a firm measures its sales volume before and after a training program,it is typically assessing the _____ outcome.

• A) reaction
• B) behavior-based
• C) learning
• D) results

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Definitions:

Debrief

The process of explaining the purposes and methodologies of a study to its participants after their involvement in the research.

Altruistic Behavior

Acts of helping or benefiting others without expecting anything in return.

Incentives

Rewards or benefits provided to encourage certain behaviors or choices.

Debriefing

Explanation of the purposes of the research that is given to participants following their participation in the research.