_____ Refers to Concrete Examples of the Impact of Training

question 20

Multiple Choice

_____ refers to concrete examples of the impact of training that show how learning has led to results that a company finds worthwhile and managers find credible.

• A) Utility analysis
• B) Success case
• C) Return on expectation
• D) Outcome practicality

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Definitions:

Pseudoscience

A body of explanations or hypotheses that masquerades as science.

Unverifiable Claims

Statements or assertions that cannot be proven or disproven through investigation or evidence.

Emotional Appeals

Persuasive techniques that attempt to influence an audience by eliciting strong feelings rather than by using facts or logic.

Scientific Method

A process involving the rigorous, systematic application of observation and experimentation.