Kenneth,an Operations Manager Has Been Assigned to Train a Group

question 9

Multiple Choice

Kenneth,an operations manager has been assigned to train a group of older employees in the logistics department.He has to train them to use the new computer software which was installed recently.He does so by reminding them that they were quick in learning to use the previous software.Kenneth is typically trying to _____.

• A) increase the employees' self-efficacy
• B) deter expectancies of the employees
• C) create motor reproduction
• D) raise the valence of the behavior

---

Definitions:

Pain Control

The management and reduction of pain using various strategies, including medication, physical therapy, and alternative methods.

The Joint Commission

An independent, not-for-profit organization that accredits and certifies nearly 21,000 health care organizations and programs in the United States, aiming to improve health care for the public.

Sentinel Events

Unexpected occurrences involving death or serious physical or psychological injury, or the risk thereof, which signal the need for immediate investigation and response.

Documentation Audits

The systematic review of records and documents to ensure accuracy, compliance, and quality in various settings, especially healthcare.