What Are the Two Dilemmas of Negotiation

question 5

Multiple Choice

What are the two dilemmas of negotiation?

• A) The dilemma of cost and the dilemma of profit margin
• B) The dilemma of honesty and the dilemma of profit margin
• C) The dilemma of trust and the dilemma of cost
• D) The dilemma of honesty and the dilemma of trust
• E) None of the above.

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Definitions:

Claims

Assertions or statements made without proof but often requiring support or evidence.

Adjustment Requests

Formal or informal petitions for changes or modifications in services, procedures, job duties, or software features to better fit needs or improve efficiency.

Company Fault

Situations where a business is held responsible for an error, mistake, or failure.

Repair The Relationship

The process of mending or restoring a damaged or strained relationship through communication, understanding, and reconciliation.