When Managers Produce Value for the Customer, Their Orientation Consists

question 20

Multiple Choice

When managers produce value for the customer, their orientation consists of all the following except:

• A) Quality and Service.
• B) Timeliness of delivery.
• C) The ability to respond to the customer's desire for specific features.
• D) State of the art manufacturing facilities.

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Definitions:

Sell

The act of exchanging a product or service for money or other compensation.

Bailment

A legal relationship where physical possession of personal property is transferred from one party to another, with the understanding that the property will be returned.

Writing

The act or process of producing and recording words in a form that can be read and understood; typically involves the use of a pen, pencil, or keyboard.

Bailee

A person or entity to whom goods are entrusted for a specific purpose by the bailor, who owns the goods.