Which One of the Following Is Not Usually Included as a Perspective

question 27

Multiple Choice

Which one of the following is not usually included as a perspective of the balanced scorecard?

• A)Financial Performance.
• B)Financial Reporting.
• C)Learning and Growth.
• D)Customer Satisfaction.
• E)Internal Business Processes.

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Definitions:

Rate of Inflation

The Rate of Inflation measures the percentage increase in the general price level of goods and services in an economy over a period of time.

Real Rate of Return

The annual percentage return realized on an investment, adjusted for changes in the price level due to inflation or other external effects.

Annual Interest Rate

The percentage of a sum of money charged for its use, calculated on an annual basis.

Inflation Rate

The rate at which the general level of prices for goods and services is rising, hence, eroding purchasing power.