Which of the Following Perspectives of a Balanced Scorecard Would

question 6

Multiple Choice

Which of the following perspectives of a Balanced Scorecard would most likely be the ultimate target in a strategy map for a public company?

• A)Learning and innovation.
• B)Internal processes.
• C)Financial performance.
• D)Customer service.
• E)Employees and community.

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Definitions:

Supplier Evaluation

The process of assessing and approving potential suppliers based on various criteria such as performance, reliability, quality, and price.

Composite Score

An overall score that combines multiple individual metrics or scores to provide a summary measure.

Waste Management

The collection, transport, processing, recycling or disposal, and monitoring of waste materials to reduce their effect on health, the environment or aesthetics.

Holding Cost

The expense associated with maintaining inventory, including storage, insurance, depreciation, and opportunity costs, among others.