Studies Have Shown That Improvements in Quality Can Lead To

question 117

Multiple Choice

Studies have shown that improvements in quality can lead to:

• A)A higher total cost as additional costs are spent to improve quality.
• B)Lower productivity because of the need to meet a higher quality standard.
• C)Increases in throughput time.
• D)Increases in productivity (i.e. ,lower manufacturing costs).
• E)Increased warranty costs.

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Definitions:

Assignable Causes

Factors identified as reasons for variation in a process, which can be isolated and where corrective action can be applied.

Process Capability Ratio

A statistical measure that evaluates the ability of a production process to produce output within specified limits.

Process Capability Index

A statistical measure that quantifies how well a process is able to produce output within specification limits compared to the spread of the process values.

Acceptance Plan

An Acceptance Plan outlines the criteria and process by which project deliverables are verified and accepted by stakeholders.