The Desired Target Quality Characteristic of a Product of Hanson

question 87

Multiple Choice

The desired target quality characteristic of a product of Hanson Component Manufacturing is 0.5.The customer-service manager knows that customers are likely to complain when the specification is off the desired quality characteristic by more than 0.025.On average it costs the firm $2,000 to handle and resolve each complaint.The production manager of the Hanson Manufacturing suggests that the company test the product more thoroughly before shipping.The cost of additional testing and adjustments is estimated at $30 per unit.Assume that based on the company's cost information,tolerance is set at 0.0009.What should the target specification ("target specs") for the product be?

• A)0.025 +/- 0.0300
• B)0.025 +/- 0.0090
• C)0.500 +/- 0.0300
• D)0.500 +/- 0.0009
• E)0.500 +/- 0.00000081

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Definitions:

Intermittently

Describes something occurring at irregular intervals; not continuously or steadily.

Social Cognitive Theory

A theoretical framework that emphasizes the importance of observational learning, imitation, and modeling in acquiring new behaviors.

Modelling

The representation or duplication of behaviors, attitudes, or physical attributes of individuals or systems, often used in learning or problem-solving contexts.

Partial Reinforcement

A conditioning process in which a reward or punishment is administered only some of the time after the desired behavior occurs, leading to stronger behavioral responses.