Which of the Following Would NOT Be Effective in Service

question 24

Multiple Choice

Which of the following would NOT be effective in service recovery?

• A)listening to the customer
• B)providing a fair solution
• C)resolving the problem quickly
• D)interrupting the customer

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Definitions:

Professional Corporation

A type of corporation for professionals such as lawyers, doctors, and accountants, subject to specific regulatory provisions.

Business

An organization or enterprising entity engaged in commercial, industrial, or professional activities.

Sole Proprietorship

A business structure where a single individual owns, operates, and is responsible for the business, enjoying all profits and bearing all losses.

Limited Liability Corporation

A business structure that combines the pass-through taxation of a partnership or sole proprietorship with the limited liability of a corporation.