Which of the Following Would NOT Be Considered Part of the Customer

question 20

Multiple Choice

Which of the following would NOT be considered part of the customer database?

• A)a customer's income
• B)a customer's size
• C)whether the customer shopped on the retailer's website
• D)whether the customer responded to a recent promotion
• E)whether the customer patronized a competitor

---

Definitions:

Spotlight Effect

The tendency to overestimate the extent to which our actions and appearance are noticed by others.

Mathematical Skills

Abilities related to the understanding, analysis, manipulation, and application of numerical and spatial concepts, crucial for solving problems and reasoning logically.

Self-efficacy

An individual's belief in their capacity to execute behaviors necessary to produce specific performance attainments.

Narcissism

Characterized by an inflated self-image and addiction to fantasy, underpinned by indifference to the needs of others and an inability to experience empathy.