Which of the Following Statements Is TRUE

question 71

Multiple Choice

Which of the following statements is TRUE?

• A)Frequent shopper programs are inexpensive to implement and manage.
• B)It is easy to make changes in CRM programs.
• C)It is clear that CRM programs increase customer spending and loyalty.
• D)It is hard to gain competitive advantage with CRM as programs can be duplicated.
• E)The effects of frequent shopper programs are unlimited.

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Definitions:

Closed-Loop MRP

A materials requirement planning system that incorporates feedback to continuously update and improve the planning process based on actual performance.

Bill of Material

A comprehensive list that outlines all the raw materials, components, and assemblies needed to manufacture a product.

Product A

A generic term used to reference a specific item or entity produced by a business or organization.