Examlex
Which of the following does NOT describe personalization implemented as a CRM program?
Social Facilitation
Any positive or negative effect on performance that can be attributed to the presence of others, either as an audience or as coactors.
Mere-Exposure Effect
A psychological phenomenon where people tend to develop a preference for things merely because they are familiar with them.
Reciprocal Liking
The phenomenon where people tend to like others who like them back.
Proximity
The physical closeness or distance between people or objects, often influencing relationships and interactions.
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