When a Regular Customer Calls a Well-Known Pizza Delivery Restaurant,the

question 23

Multiple Choice

When a regular customer calls a well-known pizza delivery restaurant,the order-taker types in the caller's name.The computer screen shows the customer's address,phone number,directions to his or her house,his or her usual order,and the date and frequency of orders.If the customer has not ordered during a two-month period,or the average number of orders has been down,then the pizza parlor mails them a coupon for their favorite pizza.The pizza parlor uses:

• A)a data warehouse
• B)retail information system
• C)customer data system
• D)direct marketing
• E)direct account management

---

Definitions:

Convey Interest

To communicate or express one's enthusiasm or curiosity about a subject or object.

Post Interview Messages

Communications sent after a job interview, often expressing gratitude for the opportunity, reiterating interest in the position, and reinforcing qualifications.

Key Points

Key Points are the main or most important ideas, issues, or items in a discussion or presentation.

Offer of Employment

An offer of employment is a proposal provided by an employer to a potential employee outlining the terms of employment, including position details, salary, and start date.