Services Are Difficult to Be Evaluated Before Customers Buy,or Even

question 35

Multiple Choice

Services are difficult to be evaluated before customers buy,or even after they buy and consume them.What characteristic of service cause this challenge for services retailers?

• A)intangibility
• B)perishability
• C)inconsistency
• D)consumability
• E)compatibility

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Definitions:

Updated

Improved or made more current through the addition of new information or modification of existing content.

Healthcare Common Procedure Coding System (HCPCS)

A coding system developed by the Centers for Medicare and Medicaid Services that is used in coding services for Medicare patients.

Durable Medical Equipment

Medical devices or equipment prescribed by a healthcare provider for patient use, designed for repeated use, typically in the home, such as wheelchairs or walkers.

Medicare Patients

Individuals who are covered under Medicare, a federal health insurance program primarily for people who are 65 or older, as well as for some younger people with disabilities.