Customer Expectations Are Based on a Customer's Knowledge and Experiences

question 31

True/False

Customer expectations are based on a customer's knowledge and experiences.

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Definitions:

Biological Needs

Basic requirements for human survival, such as food, water, shelter, and oxygen, which are necessary for maintaining physiological balance.

End-goals

The ultimate objectives or outcomes that a person aims to achieve, often motivating actions and decisions.

Impasse

A deadlock or situation where no progress can be made or no advancement is possible.

Environmental Support

Refers to the assistance and resources provided by the environment, including social, emotional, and physical supports, that contribute to an individual's well-being.