The Evaluation Error Made When a Manager Forms an Overall

question 69

Multiple Choice

The evaluation error made when a manager forms an overall opinion of an employee's performance and allows this opinion to influence the ratings of all other performance factors is called a(n) _____.

• A) pitchfork effect
• B) halo effect
• C) recency bias
• D) excessive severity
• E) opportunity bias

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Definitions:

Successfully Marketed Products

Products that have met or surpassed the expectations in sales, target market penetration, customer satisfaction, and profitability metrics.

Differentiation

Distinguishing the offerings of an organization in a way that the customer perceives as adding value.

Low Cost

The strategy or condition of offering products or services at a lower price than competitors, aimed at attracting consumers or achieving higher sales volumes.

Rapid Response

The ability to react quickly and effectively to unforeseen circumstances or emergencies.