What Is the Primary Objective of CRM Process

question 4

Multiple Choice

What is the primary objective of CRM process?

• A) To develop a base of loyal customers who patronize the retailer frequently
• B) To satisfy customers by providing discounts and special offers
• C) To increase the foot-traffic into retail stores
• D) To offer the best prices possible to their target customer
• E) To attract customers away from competitors

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Definitions:

IT Careers

Occupational paths within the field of Information Technology, focusing on the use, development, and maintenance of computer systems and software.

Cyberspace

The virtual environment of computer networks and the internet where online communication and information sharing occur.

Realities Of The Job

The actual conditions and experiences encountered in a work role, as opposed to expectations or descriptions presented during recruitment or training.

Flexibility

The quality of being adaptable or open to change, especially in the context of the workplace or personal plans.