The First Step in the CRM Process Is _____

question 75

Multiple Choice

The first step in the CRM process is _____.

• A) analyzing data
• B) collecting customer data
• C) developing CRM programs
• D) implementing programs
• E) rewarding loyal customers

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Definitions:

Social Construction

The theory that much of what is perceived as reality in society is created through cultural and social agreements among people, rather than existing inherently.

Acquaintance Rape

Sexual assault by someone the victim knows, such as a friend, co-worker, or classmate, rather than by a stranger.

Definitions Of Crime

The specific criteria and characteristics that legally distinguish actions or omissions as criminal.

More Powerful

Refers to having greater strength, influence, or authority over others or in a specific context.