Examlex
Which one of the following statements is correct?
Customer Service Objective
A goal that focuses on improving the experience and satisfaction of customers when interacting with a company's services or products.
Reliability
The degree to which a product, service, or system operates consistently over time, meeting the expected performance standards without failure.
Ease Of Doing Business
A metric that measures the regulatory environment in a country to determine how conducive it is for starting and operating a local firm.
Convenience
The quality of being able to easily use or access a product or service, enhancing the overall customer experience.
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