The _____ Act of 1989 Imposed Specific Performance Deadlines in Processing

question 13

Short Answer

The _____ Act of 1989 imposed specific performance deadlines in processing whistle-blower complaints and guaranteed the anonymity of the whistle-blower unless revealing the name would prevent criminal activity or protect public safety.

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Definitions:

TQM Managers

Managers who are responsible for implementing Total Quality Management principles, focusing on continuous improvement and customer satisfaction.

Zero Defects

A quality management concept aiming for the reduction and elimination of defects or errors in manufacturing or service processes.

Total Quality Management

An organization-wide approach to continuous improvement that emphasizes quality, customer satisfaction, and employee participation in all aspects of the company.

Manufacturing Sector

is a segment of the economy that is involved in the production of goods using labor, machinery, and raw materials.