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Lily calls her son Mark,age 22,at least three times each day.She says she's just "checking in" to see that he ate lunch and that he's studying for his exams in graduate school.Lily is engaged in
Customer Relationship Management
A strategy for managing an organization's interactions with current and potential customers using data analysis about customers' history.
Financial Management
The practice of planning, directing, monitoring, organizing, and controlling the monetary resources of an organization or individual.
HR Management
The strategic approach to the effective management of people in an organization, focusing on policies and systems to improve employee performance and satisfaction.
Operations Management
The area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services.
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