In Return for Participation and Cooperation in Instituting a Major

question 117

Multiple Choice

In return for participation and cooperation in instituting a major organizational change, employees of Gould Consultants received two extra days of paid vacation. Which of the following methods of managing resistance to change does this scenario exemplify?

• A)Education and communication
• B)Facilitation and support
• C)Negotiation and rewards
• D)Manipulation and cooptation
• E)Explicit and implicit coercion

---

Definitions:

Spending Variance

The difference between the actual amount spent and the budgeted amount for a particular cost or expense category.

Equipment Depreciation

The systematic allocation of the cost of physical assets used in production over their useful lives.

Spending Variance

The difference between the actual amount spent and the budgeted amount for a particular period or project.

Other Expenses

Costs not directly related to the primary business activities, such as interest expense or losses from asset sales.