The Head of the Customer Service Department Called a Staff

question 31

Multiple Choice

The head of the customer service department called a staff meeting on Monday morning and said, "Start packing up your desks. We're moving to a different floor on Friday." The staff grumbled about the short notice as they walked back to their cubicles. What was the general reason for their resistance to change?

• A)Self-interest
• B)Surprise
• C)Inertia
• D)Peer pressure
• E)Different assessments

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Definitions:

Fair Labor Standards Act

A United States law enacted in 1938 to protect workers by setting standards for minimum wage, overtime pay, and child labor regulations.

Overtime Pay

Additional compensation awarded to employees for hours worked beyond the standard workweek, typically at a higher pay rate than regular hours.

Minimum Wage

The lowest legal hourly pay for workers, established by law to ensure a basic standard of living.

Umbrella Term

A broad, overarching word or phrase used to categorize a wide range of related ideas, concepts, or entities that share common characteristics but may differ in specifics.