When Change Initiators Do Not Have All the Information They

question 103

Multiple Choice

When change initiators do not have all the information they need to design the change and others have considerable power to resist, the best approach to managing resistance to change is _____.

• A)participation and involvement
• B)facilitation and support
• C)negotiation and rewards
• D)manipulation and cooptation
• E)explicit and implicit coercion

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Definitions:

Public Speaking

The act of orally presenting information or ideas to an audience.

Low-power Situation

Circumstances where an individual or group has minimal control or influence over outcomes.

Social Power

The ability of an individual or group to influence or control others within a social structure.

Destructive Conflicts

Disputes or disagreements that lead to the deterioration of a relationship or harm to the involved parties.