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In Scenario E, Vitaly can be referred to as a(n) ____.
"MAD" Questions
Questions designed to Make A Difference, often aiming to deeply understand customer needs and expectations.
Prospecting
The process of identifying potential customers or clients for your business.
Potential Customers
Individuals or organizations that might consider purchasing goods or services, showing possible interest but not yet committed.
Sales Presentation
A structured conversation or demonstration aimed at persuading a customer to purchase a product or service.
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