_____ Is a Problem in Downward Communication That Occurs When

question 18

Multiple Choice

_____ is a problem in downward communication that occurs when messages are passed from one person to another and some information is left out or distorted.

• A)Reflection
• B)Misperception
• C)Selective attention
• D)Buffering
• E)Filtering

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Definitions:

Burnout Research

The study of the psychological and physiological effects of chronic work stress and strategies to prevent and manage it.

Human Services

A field focused on meeting human needs through an interdisciplinary knowledge base, primarily geared towards improving the overall quality of life of service populations.

Stressors

Factors or conditions that cause stress or tension in individuals.

Internal Locus

The belief that one controls their own destiny and outcomes are the result of one's own efforts.