In the Realm of Customer Relations,________ Includes Continually Changing in Order

question 72

Multiple Choice

In the realm of customer relations,________ includes continually changing in order to connect with customers,even without waiting for customers to make the first move.

• A)continuous integration
• B)continuous improvement
• C)value chain analysis
• D)customer exchange
• E)total quality management

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Definitions:

Voice Quality

The characteristics of a person's voice, including tone, pitch, and timbre, that make it unique.

Memorable Vocal

A distinctly memorable and recognizable voice or way of speaking that leaves a lasting impression.

Short-Term Memory

The cognitive function responsible for temporarily holding a limited amount of information available for processing and use in overt tasks.

Long-Term Memory

The aspect of our memory system that is capable of storing large amounts of information for potentially limitless periods.