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Rick is the marketing head of a firm. He usually strives for long-term improvement rather than short-term profit, regardless of the economic environment. In the context of Deming's 14 points of quality, this is an example of
Sustained Competitive Advantage
The long-term ability of a company to remain more competitive than its rivals by maintaining unique value propositions.
Training And Reward
The process of providing employees with the necessary skills for their roles and incentivizing them with various forms of compensation or recognition.
Talent
The innate abilities, skills, and expertise that individuals possess, which can be leveraged to meet organizational goals.
Fringe Benefits
Additional benefits offered to employees beside their basic salary, such as health insurance, paid vacations, or retirement plans.
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