Explain the Process for Ethical Decision Making

question 98

Essay

Explain the process for ethical decision making.

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Definitions:

Intangible

Refers to assets or properties that lack physical presence or form, such as intellectual property or brand reputation.

Service Quality

The degree to which a service meets the expectations and needs of its customers, often assessed through factors like reliability, responsiveness, and empathy.

Knowledge Gap

The difference between what is known and what needs to be known; often relevant in research and decision-making contexts.

Service Quality

The measure of how well a delivered service matches customer expectations, reflecting the discrepancy between perceived service and expected service.